FAQ

NEQI is your new luxurious hair care. With the Signature Blend, NEQI not only relies on a rich, vegan formulation with professional performance, but also on a Signature Scent, a unique characteristic fragrance developed by the renowned perfumer Alberto Morillas. The aesthetic premium design impresses with its simple beauty and sophisticated shape. The contrasts between hard edges and soft shapes create the character and provide a modern twist.

The Signature Blend is a professional complex of active ingredients for luxurious hair care. The basis of all NEQI care products is a sulphate-free, rich, vegan formulation. The special Signature Blend - a specially formulated complex of active ingredients - with hemisqualane, peptides and exotic plant extracts, seals the hair structure and ensures incomparable suppleness and radiant shine.

The contained di- and tri-peptides from organically grown oats prevent hair breakage and strengthen the hair from the inside. Hemisqualane helps prevent hair damage, makes it easier to comb and reduces frizz. It prevents moisture loss without weighing the hair down. Goji extract gives the hair suppleness and shine. Mallow extract relieves dryness and thus promotes hair health. Monoi extract nourishes severely damaged and porous hair, gives it more elasticity and strengthens its resistance.

The Signature Scent is NEQI's characteristic fragrance.
All products have a special fragrance for a luxurious hair feel. Alberto Morillas, one of the most influential perfumers of our time and known for his timeless fragrances, is the first to create not a perfume, but a fragrance specifically for NEQI hair care. His olfactory masterpiece turns the daily care routine into a luxurious experience. What does the fragrance smell like? It opens with a green hint of blackcurrant and tea leaves. Soft musky and mineral amber notes surround a pure, floral heart with traces of dry wood.

In the Moisture Conditioner, Volume Conditioner and Repair Hair Mask: The amino-functional silicone helps the hair to retain moisture within the hair structure over the long term. It ensures suppleness and good combability. 

In the Diamond Glass Sprays: The silicone ensures suppleness and shine. We have also used heat-activating silicones to smooth the hair, "seal" it and make it water-repellent (Glass Hair).

In the Treatment Treasures: There are two silicones in each of our Treatment Treasures Gloss Glaze and Blonde Brilliance, which provide shine and smoothness. The silicones in our Build Boost Treat provide suppleness and reduce static and frizz.

Phytokeratin, hemisqualane, and plant extracts (e.g., goji and mallow) support the repair of damaged hair structures, strengthen hair fibers, and lend shine and suppleness.

Yes, our NEQI products are sulphate-free. This sulphate-free base is particularly mild, while at the same time providing a rich lather and removing grease and impurities from the hair, regardless of soiling and calcification. The foam is particularly stable with small air bubbles.

NEQI Repair Reveal Shampoo is formulated without sulfates, as this preserves natural moisture, prevents dehydration, and supports the repairing effect of the active ingredients.

Thanks to its sulfate-free formula, NEQI Repair Reveal Shampoo is particularly gentle and can therefore also be used on sensitive scalps.

Split ends cannot be "repaired," but NEQI Repair Reveal Shampoo can reduce hair breakage and stabilize hair structure because it contains nourishing, structure-supporting ingredients.

In general, our NEQI care lines are suitable for all hair types. Below you will find our product recommendations depending on the current condition of your hair.

The Repair Reveal line with V-Keratin is particularly suitable for intensive care of damaged, colored, and stressed hair.

The Moisture Mystery line stands for intensive moisturizing care with algae extracts.

The Diamond Glass care line combines light-reflecting ingredients and moisture to create shine, suppleness, and a smooth hair surface. It is suitable for all hair types—straight, curly, fine, or thick—that want extra mirror-like shine in their hair.

The Forbidden Finishes—three styling products—give hair a glamorous look. The rich oil serum is for healthy-looking, shiny hair and, just like our Diamond Glass All Hair styling spray, is suitable for all hair types. The styling spray provides an instant silky and smooth texture with incredible shine.

The Diamond Glass Curly Hair styling spray is suitable for curly hair and provides perfect definition and bounce for your curls with an anti-frizz effect.

The Volume Victory line with pro-vitamin B5 is especially suitable for fine and thin hair. The line gives the hair texture and volume without weighing it down.

The Treatment Treasures are specially developed for different hair types. BUILD BOOST with maleic acid is particularly suitable for bleached, colored and severely damaged hair. PEPTIDE POWER with triple peptides is just the right product for colored and slightly damaged hair. We have developed GLOSS GLAZE with glycolic acid for an extra dose of shine for dull and dry hair. Blonde Brilliance with lactic acid/AHA is suitable for all customers with blonde or medium blonde hair.

Smooth Strength Rosemary Oil is suitable for all hair types - whether normal, dry, fine, oily, thin, damaged or colored hair.

The hair perfumes are also suitable for all hair types and provide the perfect finish to the hair routine - regardless of hair needs. The nourishing formal with panthenol & UV protection filters gives every hair type that extra boost of freshness.

The products combine light-reflecting agents and moisture to create shine, suppleness, and a smooth hair surface.

All NEQI products are Made in Italy - manufactured by a producer specializing in professional hair care products. Renowned hairdressers have accompanied the product development process in order to guarantee professional performance.

In addition to our online store, all products are also available at dm. Selected products can be found at Rossmann, Müller, BIPA, Notino, Amazon, El Corte Inglés, Primor, Douglas, Beth & Bob's and Perfumerías Clapés.

Repair Reveal Mask: Once a week after washing, apply the product generously and evenly throughout the hair and leave on for 2-3 minutes. Then rinse thoroughly. 

Leave-In Cream: Apply the product generously and evenly to the lengths every day after washing. Work the product into the hair. Do not rinse out. 

Styling Spray Diamond Glass All: Divide towel-dried hair into sections. Spray generously and evenly onto towel-dried (not wet) hair. Blow-dry each section under heat and tension. 

Styling Spray Diamond Glass Curly: Divide towel-dried hair into sections. Spray generously and evenly onto towel-dried (not wet) hair. Allow to air dry or blow dry with a diffuser. Heat is not required.

Treatment Treasures: Use 1–2 times a week. Apply the product to towel-dried hair and distribute it throughout the hair. Massage it in and, if necessary, comb through for optimal distribution. If needed, finish your hair care routine with conditioner. 

Smooth Strength Rosemary Oil: Use1–2 times a week before shampooing. Dispense the product into your hands using the dropper or apply it directly to the scalp. Work it in with your fingertips using circular motions or use a scalp brush. Distribute it through the lengths and ends. Let it sit for at least 10 minutes. Then rinse thoroughly.  

Our Moisture Mystery Leave-In Cream, Diamond Glass Spray (All Hair) and Opulent Oil Hair Serum offer heat protection up to 230°. The Volume Victory Styling Mousse also offers heat protection and is perfect for preparing the hair for a voluminous blow-out.

The conditioner coats the hair and closes the cuticle. It protects the hair from damage caused by friction, prevents breakage, makes the hair easier to comb and leaves it smooth and soft. In addition to the care provided by the shampoo, the conditioner closes the cuticle, provides the hair with more moisture and prevents frizz. The conditioner also protects the hair from damage caused by heat or the environment.

Frizz occurs when the outer layer of the hair (cuticle) is open or damaged. This allows moisture from the surrounding air to penetrate the hair structure and cause the hair fibers to swell.

A hair mask provides intensive and long-term care for the hair and should be used 1-2 times a week after the conditioner. 

The Repair Reveal care line with rich V-keratin is particularly suitable for damaged, colored and stressed hair thanks to its intensive care.

The Treasures Build Boost treatment (for severely damaged hair) and Peptide Power (for slightly damaged hair) can be used for extra care for bleached and colored hair. The Treasure Gloss Glaze treatment with glycolic acid and Color Protect Complex also provides shine and color brilliance.

Silicones form a thin protective layer around the hair. This allows the hair surface to:

• become smoother
• Retain moisture better
• Reflect light more strongly
  

Just like NEQI Diamond Glass Styling Spray.

Rosemary oil is often discussed in connection with scalp circulation and hair follicle stimulation. Some studies are investigating its possible effects on hair loss. The results are promising, but it is not a substitute for medical treatment.

NEQI Rosemary Oil can help improve blood circulation in the scalp, though results may vary. It also helps maintain the scalp’s natural balance. While it does not guarantee hair growth, it may help promote it. Rosemary oil is not a substitute for medical treatment in cases of severe hair loss.

Minoxidil is a medically proven treatment for hair loss. Rosemary oil is the natural alternative: it nourishes the scalp, promotes blood circulation, and strengthens the hair—ideal for daily care and healthy hair growth. It is gentle, natural, and suitable for daily use.

With regular use, you’ll notice a healthier scalp and stronger-looking hair after just 2–3 months. Visible results often appear after 4–6 months.

Yes! Rosemary oil is lightweight and won't weigh down fine hair. It helps strengthen the hair, nourish the scalp, and give your hair more vitality.

To achieve a shiny, smooth look, use NEQI Diamond Glass Styling Spray for all hair types.
It is a high-quality styling spray, which is also available in well-known drugstores such as dm, Rossmann, and Müller, and combines a gloss effect with moisture protection and heat protection.

Spray it onto towel-dried hair in sections before heat styling and blow-dry it while pulling it taut.

Glass Hair refers to extremely straight hair with a mirror-like shine. Here's how to achieve the look with the NEQI Diamond Glass line:

1. Wash your hair with Diamond Glass Shampoo—it smooths the hair’s surface.
2. Use the Diamond Glass Hair Mask once a week for an intensive dose of extra care and a mirror-like shine.
3. The Diamond Glass Mirror Hair Rinse seals the hair cuticle and protects against frizz.
4. Spray the Diamond Glass Styling Spray generously onto towel-dried hair—it provides heat protection up to 230 °C.
5. Blow-dry the hair in sections while holding it taut, e.g., with a round brush. The heat-activated ingredients smooth the hair and make it water-repellent.
All products are available in the NEQI online shop as well as at dm, Rossmann, and Müller.

The Perfect Shine Routine with NEQI Diamond Glass:

1. Shampoo – gentle cleansing and a smooth hair surface.
2. Optional once a week: Hair mask for an extra dose of care and shine.
3. Conditioner – for thick or dry hair, use this for extra care; for fine hair, the Mirror Rinse is often enough on its own.
4. Mirror Hair Rinse – seals the hair cuticle for mirror-like shine and anti-frizz protection.
5. Styling Spray – apply to towel-dried hair before blow-drying for shine and heat protection.
6. Dry Oil – can be applied to towel-dried or dry hair to protect and tame the hair.

The NEQI Diamond Glass line is designed to deliver maximum shine: it combines light-reflecting ingredients with moisture. The most powerful shine boosters are the Diamond Glass Styling Spray (All Hair or Curly Hair), the Mirror Hair Rinse, and the Diamond Glass Dry Oil. For dull, dry hair, the Treasure Gloss Glaze treatment with glycolic acid provides an extra boost of shine. If you want to refresh your hair color, the Glossing Hair Masks deliver color highlights and shine in a single step.

Yes. The NEQI Diamond Glass Styling Spray (All Hair) is suitable for all hair types—including fine and color-treated hair. It adds a silky shine without weighing the hair down and protects against heat up to 230 °C during blow-drying and straightening. For very fine hair, it’s best to apply the spray sparingly to the lengths and avoid the roots.

Yes. Frizz occurs when moisture from the air penetrates the hair’s open cuticle layer. The NEQI Diamond Glass Styling Spray contains heat-activated ingredients that smooth the hair while blow-drying, seal the surface, and make it water-repellent. This keeps your style smooth and shiny longer, even in rain and humid weather. For curly hair, the Diamond Glass Styling Spray Curly Hair creates defined curls with an anti-frizz effect.

Effective anti-frizz hair care combines moisturizing ingredients such as glycerin, smoothing agents such as keratin or ceramides, and repairing care for damaged hair structures.

TheNEQI Diamond Glass care line relies on a perfectly coordinated system of
cleansing, care, and refinement, which helps the hair achieve incomparable luminosity
step by step. The shampoo gently cleanses, smooths the hair surface, and gives the hair
radiant shine. The Mirror Rinse then seals the hair structure and provides
mirror-like shine and effective anti-frizz protection.

Frizz after straightening often occurs because the hair’s surface has been roughened by heat or because humidity has penetrated it. Before straightening, apply a heat protectant such as NEQI Diamond Glass Styling Spray or Moisture Mystery Leave-In Cream (heat protection up to 230 °C). Straighten only completely dry hair. To finish, apply a few drops of NEQI Diamond Glass Dry Oil to the lengths—this tames flyaways and adds shine.

Yes. With a consistent routine of moisturizing care, smoothing ingredients, and heat protection, frizz can be significantly reduced. We recommend our Diamond Glass care line for this purpose.

For thin hair, Diamond Glass Mirror Hair Rinse is often sufficient on its own.
For thick hair, we recommend using the conditioner as well for extra care and shine.

A glossing mask combines conditioning, color refreshment, and shine in one step. NEQI Glossing Hair Masks are applied just like a regular hair mask—no mixing required—and deposit a delicate veil of color on the hair that refreshes highlights and provides intense shine. A toner is typically used at the salon after bleaching to neutralize unwanted tones.

The color and shine effect of NEQI Glossing Hair Masks lasts for up to six washes, depending on the condition of your hair. Porous, bleached hair typically absorbs color pigments more readily, so the effect may be more intense in those areas. Compared to traditional hair coloring, glossing is gentler on the hair and can be repeated as needed once the highlights begin to fade.

It’s as easy to use as a hair mask: Wash your hair as usual and pat it dry with a towel. Apply the NEQI Glossing Hair Mask evenly from the roots to the ends, let it sit for 3–10 minutes, and rinse thoroughly. Wearing gloves helps keep your hands clean. For consistent color results, we recommend using it every 6 washes.

No. NEQI Glossing Hair Masks do not change your hair color; instead, they refresh your existing hair color and enhance highlights and shine. They will not turn blonde hair brown. Therefore, always choose the shade that matches your current hair color. On very light or bleached hair, a darker shade may appear more noticeable—if in doubt, test it first on an inconspicuous strand.

No. NEQI Glossing Hair Masks are nourishing masks containing color pigments—they are ammonia-free and contain no oxidizing agents. They do not require mixing and do not open up the hair cuticle like traditional hair color. In addition, they nourish the hair and leave it feeling soft and smooth. As with all hair color products, if you have a sensitive scalp, be sure to perform a patch test beforehand.

The most common mistakes when using a glossing treatment: choosing a shade that doesn’t match your natural hair color, applying it to hair that’s too wet (which dilutes the pigments), applying it unevenly, or leaving it on for too short a time. For the best results with NEQI Glossing Hair Masks, make sure your hair is towel-dried, apply the mask generously strand by strand, and follow the recommended processing time. Our Glossing Finder helps you choose the right shade.

Hair color fades from washing, sun, and heat—especially with balayage and bleached highlights. With NEQI Glossing Hair Masks, you can refresh your highlights and shine at home, extending the time until your next coloring appointment without letting your color look dull. In addition, sulfate-free products like the NEQI Repair Reveal line protect your color while you wash your hair. This saves you trips to the salon and money. Available in the NEQI online shop and at dm, Rossmann, Müller, and other drugstores.

NEQI Glossing Hair Masks are available in four shades: Cool Blonde for cool, ash, or platinum blonde hair—neutralizes yellow tones.
Warm Blonde for golden, honey, or dark blonde hair with warm highlights.
Light Brown for light brown hair and balayage with warm brown tones.
Dark Brown for dark brown to black hair that needs more depth and shine.

Choose the shade that most closely matches your current hair color. Our Glossing Finder will help you make your selection in just a few clicks: neqi-hair.com/pages/glossing-finder